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Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@allmartdeal.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@allmartdeal.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@allmartdeal.com.

Return:

           We have a 10 days return policy, which means you have 10 days after receiving your item to request a return. Inspect the item as soon as you receive it and email us immediately the pictures and why you are requesting a return. Please contact us at Returns@allmartdeal.com and we’ll reply with instructions on how and where to send your package. Please understand that 10 days starts from when the Delivery company delivered the package and not when you get it. It is your responsibility to track your order and make sure you receive it when the tracking says "Delivered". If you have any questions, please emails us or chat with us and we will be happy to assist you with your tracking.

       The free 10 days return policy is only for our customers on USA. Other customers around the world, please ask us if we do offer this service in your country. Tell us the product you want buy, and we let you know if there is a free return or not. If country is different so is our return policy!!

Warning:

*Items sent back to us without first requesting a return will not be accepted.

*Ship back the product as soon as you receive the return label. Our deadline to complete your return is within 7 days. If not shipped back after the deadline, we will cancel your return

*We cannot accept returns requests after 10 days period. 

*We don't accept returns for customized products. 

*All returns must be in the same condition that you received it, unworn or unused, with tags, in its original packaging, unwashed and undamaged, labels and tags must remain intact and be attached with the item.

Refund:
         We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancelling An Order: 

             If for some reasons you want cancel your order, please contact us immediately before the product is Processed/Shipped. Once the product is Processed/Shipped, you cannot request a cancellation. Please make sure you also read our shipping policy to learn about delivery timing expectations.

************FDA Disclaimer*********

The statements made regarding some beauty and health products have not been evaluated by the Food and Drug Administration. Allmartdeal assumes no responsibility for the improper use of these products. Allmartdeal shall not be held liable for the medical claims made by customer testimonials.  We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments.  The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to use them. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. The Federal Food, Drug, and Cosmetic Act requires this notice.